Reliable International - Shipping Policy

Thank you for choosing Reliable International for your shipping needs. We are committed to providing efficient and reliable international and domestic courier services for retail customers. Please review our shipping policy outlined below:

1. Shipping Options:

International Shipping: We offer a range of international shipping options to suit your needs, including standard and expedited delivery.

Domestic Shipping: Our domestic shipping services cover a wide range of destinations within the country with options for standard and express delivery.

2. Shipping Rates:

International Rates: Shipping rates for international deliveries are calculated based on factors such as destination, package weight, and dimensions. You can obtain a shipping quote through our online platform or by contacting our customer service team.

Domestic Rates: Domestic shipping rates are determined by factors including destination, package weight, and chosen delivery partners. You can view our domestic shipping rates on our website or inquire with our customer service team.

3. Delivery Times:

International delivery times vary depending on the destination and the chosen shipping carrier, such as DHL, FedEx, UPS, Aramex, or our self-network option. Expedited delivery can arrive within 3-6 business days, while standard international delivery typically takes between 4-7 business days. Economy shipping may take 8-14 days for delivery.

Domestic Delivery Times: Domestic delivery times vary based on the destination and selected shipping Mode like By Air or Surface Mode. By Air delivery usually takes between 2-4 working days, while Surface delivery options can deliver within 5-8 working days.

4. Tracking and Updates:

Tracking Information: Once your shipment is processed, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment through our online tracking system.

Shipment Updates: We provide regular updates on the status of your shipment, including notifications for when your package is out for delivery or if there are any delays.

5. Customs and Duties:

International Shipments: Please note that international shipments may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping fees.

6. Packaging Guidelines:

To ensure the safe and secure delivery of your items, please follow our packaging standard. Proper packaging helps prevent damage during transit and ensures your shipment arrives in excellent condition.

7. Customer Support:

Our customer service team is available to assist you with any questions or concerns regarding your shipment. Please feel free to reach out to us via phone, email, or what's app for live chat for prompt assistance.

8. Returns and Refunds:

For information regarding returns and refunds, please refer to our Returns Policy available on our website or contact our customer service team for assistance.

9. Liability:

While we take every precaution to ensure the safe delivery of your items, we cannot be held liable for delays or damages caused by circumstances beyond our control, such as severe weather conditions or customs delays.

10. Compliance:

Reliable International adheres to all relevant shipping regulations and guidelines to ensure compliance with international and domestic shipping laws.

By choosing Reliable International for your shipping needs, you agree to abide by the terms and conditions outlined in this shipping policy. If you have any further questions or require assistance, please do not hesitate to contact us.


For any other queries, you can simply drop an email to us or simply call

About us

Reliable International has been in the Express Logistics Business for over 15 years. With a global distribution network and cutting edge tracking system, we're the chosen couriers for market.

Contact

  •  16 Dakshin Marg DLF Phase-2 Opposite Sahara Mall Gurgaon, Haryana - 122002 , INDIA

  •   +91-9810498213

  •   Mon - Sat 09:00 - 19:00

  •   FAX: +91-124-4262060

  • Customer Care Number

  •   Saukat Ali - 9810777538

  •   Niranjan Behera - 9810777585

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